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Digital Communications Strategist

1 open position
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As a Digital Communications Strategist, you will develop and oversee digital communication strategies for existing and potential clients, creating quarterly and annual roadmaps that align with business objectives. You will review social media reports and creative content, ensuring they meet strategic goals while maintaining a consistent brand voice, optimizing engagement, and driving measurable success across digital channels.

  • Craft clear, actionable digital communication strategies for clients on an annual and quarterly basis.
  • Ensure every strategy aligns with the client’s brand objectives, business goals, and target audience.
  • Continuously refine and adapt strategies based on performance insights and industry trends.
  • Review social media monthly reports to make sure that all objectives are met.
  • Ensure all digital initiatives—from content to campaigns—align with the approved strategies.
  • Maintain a consistent brand voice and messaging across all digital touchpoints.
  • Collaborate with internal teams to ensure seamless execution of strategies.
  • Present annual and quarterly strategies to clients, explaining how they align with their objectives.
  • Share regular performance updates, highlighting successes and areas for improvement.
  • Act as a trusted advisor, offering insights and guidance to help clients achieve their goals.
  • Monitor industry trends, platform updates, and audience behavior to keep strategies fresh and effective.

  • University degree.
  • 4+ years of experience in digital strategy, communications, content marketing, or social media management.
  • Agency experience is a must, with a proven track record of handling multiple clients and projects simultaneously.
  • Experience in developing and executing digital communication strategies across various industries.


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Masr el Gedida, Egypt
Management / Digital Marketing

Account Director

1 open position
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The Account Director will provide strategic leadership and guidance to our account management team. This role involves building trusted relationships with clients, ensuring the successful delivery of projects, mentoring team members, and identifying opportunities for growth. The ideal candidate has strong business acumen, leadership experience, and a proven ability to align client needs with creative strategies that drive long-term success.

  • Build trusted and long-term relationships with key clients.
  • Build relationships with key employees among customers.
  • Supervise, mentor, and coach account management team.
  • Motivate team members to exceed expected goals.
  • Provide feedback and counsel to account staff to meet quotas/objectives.
  • Address client concerns and complaints.
  • Create plans to address clients’ business needs.
  • Advise clients on creating profitable processes.
  • Schedule regular meetings with clients to ensure satisfaction.
  • Act as point of contact for complaints and escalate issues as appropriate.
  • Help business development up-sell or cross-sell services and products.
  • Ensure both the company and clients adhere to contract terms.
  • Study competition to find new ways to retain clients.
  • Set sales and revenue targets and work diligently to meet them.
  • Collaborate with internal teams (e.g., business development, senior management) to address client needs.
  • Schedule meetings, discussions, teleconferences and visit client offices to strengthen relationships.
  • Manage and close client businesses to achieve profitability.
  • Address client concerns promptly and professionally.
  • Inform clients about company products, services and promotions.
  • Discuss business contracts and cost with clients.
  • Ensure client requests are handled timely and accurately.
  • Develop new strategies to improve client satisfaction.

  • University degree.
  • 9+ years of proven work experience in account management or similar position.
  • Demonstrable experience in negotiation and meeting client requirements.
  • Solid understanding of budgeting and reporting on progress.
  • Knowledge of performance evaluation techniques and metrics.
  • Working knowledge of MS Office and/or relevant software.
  • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships. Outstanding organizational and leadership skills.


Masr el Gedida, Egypt
Management / Account Management

Traffic Manager

1 open position
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The Traffic Manager manages workflows across comprehensive digital services, ensuring optimal resource allocation, on-schedule project delivery, and top-tier results. This role facilitates clear communication between teams and clients to maintain efficiency and quality across all projects.

  • Develop and oversee project plans, ensuring clear timelines and resource allocation.
  • Assign tasks, monitor progress, and uphold quality standards and brand guidelines.
  • Coordinate with internal teams (creative, development, marketing) to streamline workflows and resolve bottlenecks.
  • Track project budgets, monitor expenses, and prepare financial performance reports.
  • Identify inefficiencies in processes and implement solutions to enhance productivity.
  • Maintain clear, timely communication with clients and stakeholders to align on project goals and expectations.
  • Analyze resource needs regularly and forecast future capacity requirements.
  • Conduct regular status meetings to ensure alignment across all teams.
  • Provide detailed reports and updates to management on project progress and key performance metrics.

  • 5+ years of experience in a digital agency or similar setting.
  • Strong organizational, time-management, and planning skills.
  • Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
  • Expertise in resourcing, capacity planning, and performance tracking.
  • Familiarity with digital marketing, web development, and content creation workflows.
Masr el Gedida, Egypt
Management / Account Management

Creative Director

1 open position
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The Creative Director is responsible for leading and overseeing the creative vision of the agency. This role involves conceptualizing and executing design strategies that align with clients’ brand objectives, managing a creative team, and ensuring high-quality visual output across all projects. The Creative Director works closely with the client, account managers, and production teams to ensure that design solutions are innovative, effective, and meet client needs.

  • Develop and implement the creative vision for all client projects, ensuring alignment with client goals and business objectives.
  • Lead and inspire the creative team to produce high-quality design work across various media.
  • Collaborate with clients, account managers, and production teams to understand project scope and objectives.
  • Ensure brand consistency and visual integrity across all client projects.
  • Mentor and develop junior designers, providing guidance and constructive feedback to improve their creative skills.
  • Review and approve design concepts, ensuring that they meet both client expectations and creative standards.
  • Manage the creative process from concept through execution, ensuring projects are completed on time and within budget.
  • Stay up-to-date with industry trends and emerging design technologies, and apply this knowledge to improve creative output.

  • Minimum 5 years of experience as a Creative Director or in a senior creative role within an agency.
  • Proven track record of successful creative projects, demonstrating strong leadership and design vision.
  • Proficiency with design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
  • Strong portfolio showcasing creative and strategic work across digital and print media.
  • Excellent communication and presentation skills, with the ability to articulate creative ideas to clients and internal teams.
  • Ability to work under pressure, manage multiple projects simultaneously, and meet deadlines.


Masr el Gedida, Egypt

Business Development Manager

1 open position
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The Business Development Manager is responsible for driving the agency's growth by developing and executing strategies that align with overall business objectives. This role focuses on identifying new market opportunities, building relationships with potential clients, and securing new business. Key responsibilities include conducting market research, prospecting, qualifying leads, negotiating contracts, and collaborating with internal teams to ensure exceptional client experiences. The role also involves managing a team, setting and tracking revenue targets, preparing reports, and analyzing market trends to maintain a competitive edge. Strong leadership and a strategic approach to business development are crucial for success in this role.

  • Develop and execute a growth strategy aligned with the agency's overall business objectives.
  • Identify new market segments and target audiences.
  • Conduct market research to understand customer needs and preferences.
  • Set revenue targets and track performance against these goals.
  • Prospect for potential clients through networking, cold calling, and online research.
  • Qualify leads to identify potential opportunities.
  • Build relationships with decision-makers within target organizations.
  • Develop compelling proposals that address client needs and objectives.
  • Negotiate contracts and close deals.
  • Hand off new clients to the Account Management team for ongoing relationship management.
  • Collaborate with internal teams (e.g., account management, creative, technical) to deliver exceptional client experiences.
  • Provide input on service development and offerings.
  • Lead and manage a team of business development professionals.
  • Participate in knowledge sharing and training sessions.
  • Track key performance indicators (KPIs) related to sales, revenue, and client satisfaction.
  • Prepare regular reports for senior management.
  • Analyze market trends and competitor activity, including in the Gulf region, to identify opportunities and risks.
  • Develop and maintain strategic connections with industry leaders to gain visibility in prominent vendor databases.

  • Minimum 5 years in business development or sales, preferably in a digital agency.
  • Strong communication, negotiation, leadership, and CRM proficiency.
  • Bachelor’s degree in Business, Marketing, or related field (Master’s preferred).
  • Proven track record of meeting or exceeding revenue targets.
  • Familiarity with market trends, competitors, and networking in the Gulf region.


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Masr el Gedida, Egypt
Management / Business Development

Online Community Manager

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As an Online Community Manager, you will be the active brand voice for our clients, ensuring a vibrant and engaging online presence. Your role focuses on managing social media interactions, building meaningful connections with community members, and ensuring all content aligns with client strategies and brand guidelines. You will monitor social conversations, moderate user-generated content, and provide actionable insights to improve client outcomes.

  • Review and moderate all user-generated content across forums, comments, images, videos, and audio
  • Build a knowledge base and playbooks for each account
  • Implement moderation strategies and enforce social media guidelines
  • Respond quickly to user comments, posts, and questions on platforms like Facebook, Twitter, and email
  • Initiate and engage in meaningful conversations with the community
  • Ensure a steady stream of high-quality, engaging social content
  • Summarize insights to create actionable client reports
  • Monitor brand mentions, threats, and opportunities on social networks
  • Update and generate daily lead reports and monthly client reports
  • Assist with the creation of integrated marketing campaign content
  • Use social listening tools to track performance and trends
  • Coordinate with client service, production, and strategy teams
  • Escalate sensitive user content when appropriate to stakeholders

  • 1–2 years of proven work experience as a community manager/moderator
  • Experience in launching community initiatives (forums, ambassadors, events, newsletters)
  • Ability to identify and track relevant community metrics
  • Excellent communication and writing skills in English and Arabic
  • Hands-on experience managing social media for brands
  • Understanding of web traffic and online engagement metrics
  • Knowledge of online marketing and communication channels
  • Strong attention to detail and ability to multitask
Masr el Gedida, Egypt
Management / Digital Marketing

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